An Acceptable Use Policy (AUP) is a set of rules and conditions systematized by a network, system or a website owner that define and restrict the ways in which the network, system or website may be utilized.
The AUP of HOSTneeded is aimed at explicitly outlining the purposes for which customers CANNOT use our VPS hosting services and position data on our network servers.
This Acceptable Use Policy (AUP) is accepted as part of the VPS Terms of Service each user agrees to abide by when signing up for a VPS account with our hosting services. Any violation of these AUP terms will be considered as violation of our VPS Terms of Service.
We – HOSTneeded, shall be the final part to determine whether an act constitutes a violation of this AUP and misuse of our services. We reserve our right to respond accordingly and/or immediately terminate the provision of the services, shall we become aware, and/or have sufficient evidence, of any prohibited conduct outlined in this AUP, or any other action threatening the secure environment of our VPS hosting customers and/or network of servers. We shall be the sole arbiter in determining the sufficiency of the present evidences.
In order to protect our company’s reputation and responsibilities, and guarantee robust and reliable VPS hosting services to all our customers, as well as the privacy and security of all our individual users, we – HOSTneeded – hereby state the following AUP conditions to come into force for each user signing up for a VPS account with our hosting services:
Any VPS customer in violation of our system or network security will be subject to criminal and civil liability, as well as immediate account termination. Examples include, but are not limited to the following:
If any VPS account is found to be causing degradation of the server and/or our hosting network’s performance, regardless of the reason, the account will be subject to suspension or immediate removal, depending on the situation. HOSTneeded will be the sole arbiter in determining whether a given account is excessively using the server resources and/or causing a server degradation.
SPAMMING IS PROHIBITED. Users MAY NOT utilize our VPS hosting services to transmit, distribute or deliver any unsolicited bulk or commercial messages over the Internet (an action known as “spam” or “spamming”). Users MAY NOT utilize our VPS hosting services for email marketing purposes. There is a 500-outbound-email-per-hour limit on all dedicated servers.
Spamming is a violation of ethic norms and will be interpreted as an infringement. HOSTneeded will not tolerate the sending of unsolicited bulk or commercial messages through our services, as well as through another service that is mentioning, in some way, our customer’s domain name or implies the utilization of our network or our e-mail services for sending the unsolicited bulk or messages.
SPAMVERTISING IS PROHIBITED. вЂSpamvertizing’ refers to the practice of sending unsolicited spam messages for the purpose of advertising a particular website.
If such e-mails are relayed through 3rd party (e-mail spoofing) and/or are promoting a domain hosted on our servers, this will lead to immediate account suspension unless an evidence of legitimacy for non-involvement of the domain owner in the particular illegal action is provided.
‘E-mail spoofing’ is a fraudulent e-mail activity in which the sender’s (3td party) e-mail address and other parts of the e-mail header are changed so as to appear that the e-mail has been sent from a different source (e-mail address owner/server).
CONTENT published or transmitted via HOSTneeded’s VPS hosting services includes website content, email content, forum/blog postings, chat content, and/or any other type of content hosted on our servers, published online or transmitted through our VPS services.
The user of our VPS services is NOT permitted to post online content or have links to content that:
Copyrighted material must not be placed on Customers’ VPS accounts without the explicit permission of the copyright owner or a person specifically authorized to give such permission by the copyright owner. Upon receipt of a claim for copyright infringement, or a notice of such violation, we will immediately run full investigation and, upon confirmation, will promptly remove the infringing material from the Services. Further procedures (in accordance with our stated below corrective measures) will be carried out if necessary. We will assume no liability to any Customer of the VPS Services for the removal of any such material.
We reserve our right to be the sole arbiter in determining the seriousness of each infringement of this AUP and to immediately take corrective actions.
We will disable the customer’s VPS account if we deem necessary, at our sole discretion. Upon closing of the customer’s account we will send an e-mail notification to the customer, stating the reason for the termination and quoting our terms’ chapter that has been violated. The customer will be given an opportunity to respond and take measures to remedy the situation should he/she consider him/herself abused by a third party. Upon fulfilling of this obligation, we may re-activate the customer’s VPS account, if we find, at our own discretion, sufficient evidence pro customer’s side.
Closed VPS accounts due to repeated violations will not be re-activated. A backup may be requested, however it will be subject to certain penalty fees imposed according to the breach of this AUP terms. The final penalty fee will be determined by the type and frequency of the violations.
If you need to report a violation of this AUP agreement or believe that you or your system has been subject to attack originating from our hosting network, please contact us immediately. Our team will fully investigate the situation and provide you with professional assistance.
If you are using your virtual private server for reseller hosting purposes, you are responsible for the conduct of your Customers and by agreeing with this AUP, agree that your Customers will adhere to the AUP. Hosting resellers should make their perspective Customers aware of the AUP and the consequences for violation.
We reserve our right to change this AUP at any time, without prior notice. We encourage our VPS users to periodically review this Acceptable Use Policy and our VPS Terms of Service.